Privacy Policy
Last updated: 28 October 2026
Live With Me ("we", "us") runs livewithme.me, a platform where hosts offer one-to-one live video sessions and customers book them. This policy explains what we collect, why, and your choices. By using Live With Me you agree to this policy.
Who we are
Live With Me (livewithme.me) is responsible for your personal data under this policy. Contact: livewithme.app@gmail.com.
What we collect
- Account: your name, email and profile photo from Google sign-in.
- Profile: nickname, username, bio, profile photo you upload, timezone, city and country you enter (we never store your exact location).
- Hosting: your sessions (including their keywords), weekly hours, headline, links to your own website or social profiles, and an optional private calendar link.
- Public host pages: if you host, your host page (name, photo, headline, bio, links, languages, rating) and your approved sessions (title, description, keywords, price) are public. We let search engines such as Google, and AI assistants such as ChatGPT, find and show them, so people can discover you. Customers' profile pages are not offered to search engines.
- Bookings: who booked which session and when, ratings, reviews and reports.
- Session records: when each person opened the meeting room, connected, lost the connection or left; the kind of device and browser they joined from (for example "phone · Android · Chrome 130"); and whether their camera and microphone were on when the call connected — never the audio, video, screen sharing or chat. Used to run the service, settle no-shows and resolve disputes; if there's a problem with a session, we may send that meeting's record to its host and customer so they can resolve it, for example with PayPal.
- In-call chat: messages and files you send in the chat go directly between the two browsers. We never receive or store them. They are kept only on your own device for 7 days and then deleted automatically; keeping a copy is your responsibility.
- Payments: paid through PayPal directly to the host. We store payment IDs, amounts and refund status, and — for hosts — the PayPal email that receives their payments. Never card or bank details.
- Connect with PayPal (hosts): when a host connects their PayPal, PayPal shares with us the account's email, the account holder's full name and its PayPal account ID. We use them only to send the host's payments to the right account and to show the host where payments go.
- Verification: documents you send when we ask you to verify your identity or qualifications (for example an ID, a professional licence or certificate).
- Reports and support: reports you make or that involve you, and our correspondence with you.
- Host notes and time off: hosts can keep private notes about customers who booked them and block out time off. Only that host sees them, and they're deleted when either account is deleted.
- Activity for safety: your bookings, cancellations, no-shows, refunds, abandoned checkouts, reports and session edits are used to spot unusual activity — see Safety monitoring and reports.
- Bot check: when you book, your browser solves a small automatic puzzle to show it isn't a bot. We keep only a one-time code, for up to a day, so the same answer can't be reused. No cookies, no outside company, and nothing that identifies you.
- Feedback: messages you send with the Feedback button (bug reports, ideas) and — only if you leave "Include technical details" ticked — the page you were on, your browser, screen size and the page's recent error messages. Never your calls or chats.
- Technical data: your IP address, browser and device type, processed by us and our providers to deliver the site, keep it secure and prevent abuse.
Video calls and your IP address
Calls use WebRTC, a standard browser technology that connects the two participants directly (peer-to-peer). The audio and video are encrypted between the two devices and never pass through or get stored by us. Because the connection is direct, each participant's device receives the other participant's IP address, from which a general location (such as city or internet provider) may be inferred. To set up the connection, both devices also contact a public connection server (STUN, operated by Google), which sees your IP address. This is how direct video calls work on the web; by joining a session you accept it.
Screen sharing during a call (which only the host can start) works the same way: it goes directly between the two browsers, and we never see, receive or record what is shared.
What this means for your privacy: because the call is encrypted and goes directly between the two devices, others on the network — such as a Wi-Fi operator or internet provider — can't see or hear it, and it never passes through our servers. We keep only the booking and connection records described in this policy (who met, when, and how long the call was connected), never the conversation itself. Privacy also depends on both participants' devices and surroundings. Live With Me is not designed or certified for regulated records such as medical or health records (for example under HIPAA); professionals should not use it where such rules require a certified service.
Google user data
Live With Me uses Google in two optional ways. This section explains exactly what Google data we access, why, and how we handle it.
1. Data we access
- Google Sign-In (
openid,email,profile): your name, email address and profile photo — to create and secure your account. - Google Calendar — free/busy (
calendar.events.freebusy), only for hosts who choose to connect: the times you're busy. We never receive event titles, descriptions, attendees or locations through this access. - Google Calendar — events (
calendar.events), only for users who choose to connect: used solely to create, update and delete the calendar events for sessions booked on Live With Me. We do not read, change or delete any other events.
2. How we use it
- Sign-in data: to identify you, show your name and photo on your profile, and email you about your bookings.
- Free/busy times: to hide times you're busy, so customers can't book a session over your own appointments.
- Events access: to put booked sessions in your calendar and remove them if a session is cancelled.
We use Google user data only to provide these user-facing features. We do not use it for advertising, profiling or analytics.
3. Sharing
We do not sell, rent or share Google user data with anyone. The exceptions are the other participant of a booking, who sees your nickname and photo as part of that booking, and the host of a booking, who also receives your email address (see below). Free/busy times and calendar contents are never shown to other users — customers only see which booking times are open.
Your email address and the host of your booking: when you book a session, the host of that booking receives the email address from your Google sign-in so they can contact you about that booking. Customers don't see hosts' email addresses; a customer sees a host's address only if the host writes to them.
4. Storage and protection
Account data is stored in our database (Supabase), encrypted at rest and in transit (HTTPS/TLS). Google OAuth tokens are stored only on our servers, are never sent to browsers or other users, and are accessible only to the service that syncs your calendar. Free/busy information is checked live when someone books and is not stored.
5. Retention and deletion
- Disconnecting Google Calendar (Host hub → "Disconnect Google Calendar") immediately deletes your stored Google tokens. You can also revoke access at myaccount.google.com/permissions.
- Deleting your account (Profile → Delete account) immediately removes your Google sign-in, email address and any stored Google Calendar tokens — see Deleting your account. You can also email livewithme.app@gmail.com.
6. No AI / machine-learning training
We do not use Google user data — or any data obtained through Google Workspace APIs — to develop, improve or train AI or machine-learning models.
Live With Me's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not allow humans to read Google user data unless you give us permission for a specific request (e.g. support), it is necessary for security purposes (such as investigating abuse), or to comply with applicable law.
How we use your information
- To run the service: accounts, profiles, booking, calendar invitations, reminders and the video connection.
- To let customers pay hosts through PayPal, and to keep records of payments, cancellations and refunds for support, reports and disputes.
- To keep the community safe and enforce our Terms: verifying hosts, reviewing sessions and content, investigating reports, fraud or misuse, and suspending or removing accounts.
- To contact you by email about your account — bookings, payments, verification requests, questions about reports or content, and safety or policy matters. With the agreement you give when signing in, we also send a welcome email and occasional news and tips about Live With Me; each one has an unsubscribe link, and you can switch them off or back on on your profile. Emails about your account and bookings are always sent.
- To comply with the law, respond to lawful requests, and establish, exercise or defend legal claims.
Safety monitoring and reports
To keep the community safe, we monitor how the platform is used — never the content of calls, screen sharing or chats, which we can't access.
- Automatic checks: our system flags unusual patterns, for example many cancellations, many bookings in a short time, repeated no-shows, bookings cancelled within minutes, many abandoned checkouts or refunds, reports from several people, a low host rating, or a host repeatedly editing approved sessions. A flag only puts the account on a list for our team — it doesn't change anything by itself.
- Booking limits: to prevent abuse we may limit how many bookings an account can make in a day, and how many upcoming free sessions it can hold with the same host.
- Reports: every report sent to us is reviewed by our team, and our admins are notified of it by email.
- What we may do: a person on our team looks at each case and may contact you by email about your bookings, cancellations or reports, keep internal notes, pause sessions, or suspend or remove the account under our Terms. We don't make decisions about your account based only on automated processing.
Who we share it with
- The other participant of a booking sees your nickname, photo, rating and the session details (and, during a call, your IP address — see above).
- The host of your booking also gets your email address, so they can contact you about that booking — for example a reminder, a change or a follow-up. It's shown only to that host, from the time you book, and never publicly. Customers don't see the host's email address; if a host writes to you, you'll see the address they write from. Hosts may use it only for that booking (Terms §7a).
- Service providers that run the platform for us: Supabase (database, sign-in and file storage), Vercel (hosting), PayPal (payments), Google (sign-in, email, calendar, the STUN connection server and web fonts), and jsDelivr / Google Cloud Storage (they deliver the optional background-blur feature's files to your browser). They process data only to provide their service.
- The other side of a booking and PayPal, for a dispute: if there's a problem with a session or a payment, we may share that meeting's records — when each person joined and left, whether and how long the call was connected, cancellations, and the booking and payment details — with the customer, the host or PayPal to help resolve it. Never the call's audio, video, screen sharing or chat, which we don't have.
- Authorities or others when required by law, to protect the rights, safety or property of our users, the public or Live With Me, or in connection with a legal claim.
- A successor if Live With Me is reorganised, merged or sold, under this policy.
We don't sell personal data.
Where your data is stored
Our providers may store and process data in countries other than yours, including the European Union and the United States. Where required, we rely on appropriate safeguards (such as the providers' standard contractual clauses) for these transfers.
Cookies and storage
We only use what's needed to make the site work — no analytics, advertising or tracking cookies.
- Sign-in session (Supabase,
sb-…): keeps you signed in. Removed when you sign out. - Calendar connection (
g_state,g_next): a short-lived security check while you connect Google Calendar; expires within minutes. - Payments: PayPal sets its own cookies when you check out, for payment security and fraud prevention.
- Language and country (
lwm-lang,lwm-country): set only when you pick them (in the header or with a language link), so the site keeps your language and shows hosts from your country first. - Session language filter (
lwm_speaks): set only when you pick a language (or “all languages”) in the search filters, so we don't keep choosing one for you. - Your display choices (theme, text size and other accessibility options) and the install-app reminder are saved only in your browser's local storage and never sent to us.
Because these are strictly necessary for the service you ask for, they don't require consent. If we ever add optional cookies, we'll ask you first.
Your rights
Depending on where you live, you may have the right to access the personal data we hold about you, ask us to correct or delete it, object to or restrict certain uses, and receive a copy of it. You can delete your account yourself at any time (see Deleting your account). To use the other rights, email livewithme.app@gmail.com; we may need to verify your identity first. You can also complain to your data-protection authority — in Israel, the Privacy Protection Authority. Some data may be kept where the law allows or requires it (for example payment records, or information needed for safety or a legal claim).
Deleting your account
You can delete your account yourself from your profile page (Profile → Delete account). Deletion is permanent and can't be undone.
- Deleted right away: your sign-in and email address, name, photo, bio, headline, links, username (which becomes free for others), your sessions and host page, your calendar connections and Google tokens, and your PayPal payout details.
- Kept without your name: past bookings, payments, refunds, reviews and reports stay as records of a "Deleted user", because the other person and PayPal may still need them for refunds, disputes, safety and legal obligations.
- Not affected: chats saved in your browser stay only on your device until they expire or you clear them; emails and calendar invitations already sent stay in the recipients' inboxes and calendars.
- If you have upcoming bookings, cancel them first. Admin accounts must have their admin rights removed first.
- We email you a confirmation when the account is deleted. Signing in again later creates a new, empty account.
Data retention
We keep personal data for as long as your account is active and afterwards as long as needed for the purposes in this policy — including running the service, resolving disputes, preventing fraud and abuse, enforcing our Terms and meeting legal, tax and accounting obligations.
Security
We use reasonable technical and organisational measures to protect your data: all traffic uses HTTPS, calls are encrypted between participants, access to production data is limited to the people who operate the service, and payment details are handled by PayPal — we never see card or bank numbers. No system is perfectly secure, so we can't guarantee absolute security.
Minors
Live With Me is intended for adults. If you're under the age of legal majority where you live, you may use Live With Me only with the permission and supervision of a parent or legal guardian, who is responsible for your use. If we learn that we hold a child's data without such permission, we may delete it and close the account.
Changes to this policy
We may update this policy from time to time. The date above shows the latest version; continuing to use Live With Me after a change means you accept it. For significant changes we may also notify you by email or on the site.
Contact
Questions or requests: livewithme.app@gmail.com.